Privacy Policy

Privacy Policy for Sonja Illustrated e.U.

1. Introduction Welcome to Sonja Illustrated e.U. This privacy policy explains how we, as the data controller, collect, use, and share your personal information when you visit or make a purchase from our website. This policy is crafted to be clear and understandable, ensuring transparency and accessibility in accordance with GDPR guidelines.
2. Personal Information Collection Device Information:

• Collected Information: IP address, web browser version, time zone, cookie information, what sites or products you view, search terms, and site interactions.
• Purpose: To accurately load the website for you and perform site analytics to optimize our site.
• Collection Method: Automatically collected using cookies, log files, web beacons, tags, or pixels.
• Business Purpose Disclosure: Shared with our processor, Shopify, to enhance site functionality.

Order Information:

• Collected Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose: To fulfill orders, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for potential risk or fraud, and provide you with marketing communications aligned with your preferences.
• Collection Method: Directly collected from you.
• Business Purpose Disclosure: Shared with our processor, Shopify.

Customer Support Information:

• Purpose: To provide customer support.
• Collection Method: Directly collected from you.

3. Legal Basis for Processing We process your personal information under the following lawful bases:

• Consent: Specifically obtained for marketing activities.
• Contract: Necessary for the execution of a contract to which you are a party.
• Legal Obligation: Necessary for compliance with legal obligations.
• Legitimate Interests: Necessary for our legitimate interests or those of a third party, balanced against your rights and freedoms.

4. Data Subject Rights You have several rights under the GDPR:

• Access: You can request access to your personal data.
• Rectification: You can request correction or updating of inaccurate or incomplete data.
• Erasure: You can request the deletion of your personal data.
• Restriction: You can request the restriction of processing your personal data.
• Portability: You can request the transfer of your personal data to another organization.
• Objection: You can object to the processing of your personal data. These rights can be exercised by contacting us using the contact information provided below.

5. Data Protection Officer We have appointed a Data Protection Officer (DPO) to ensure the protection of your personal data. You can contact our DPO at:

• Email: sonja@sonjaillustrated.com

6. Data Transfers Personal data may be transferred to countries outside of the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses.
7. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Cookies We use cookies to enhance site functionality and user experience. Detailed information about the cookies we use can be found in our Cookie Policy.
9. Changes to This Privacy Policy We reserve the right to update this privacy policy at any time. Changes will be posted on our website and, where appropriate, notified to you by email.

Contact Us If you have any questions or concerns about our privacy practices or your personal data, please contact us at:

• Email: sonja@sonjaillustrated.com
• Address: Otto-Preminger-Straße 7/1/4, 1030 Vienna, Austria

Effective Date:
This policy was last updated on 01.10.2024.