Customer Care

Customer Care at Sonja Illustrated e.U.

Welcome to Our Support Center

At Sonja Illustrated e.U., your satisfaction and enjoyment of our art are paramount. We're committed to providing you with exceptional customer service and support. Our team is here to help you with any questions, concerns, or feedback you might have.

Contact Us

Email: For quick assistance, please send us an email at sonja@sonjaillustrated.com. We strive to respond to all inquiries within 24 hours.

Address: Sonja Illustrated e.U. Otto-Preminger-Straße 7/1/4 1030 Vienna Austria

FAQs: Visit our Frequently Asked Questions (FAQs) section on our website for immediate answers to the most common queries about ordering, shipping, returns, and product details.

Order Inquiries: For any issues related to your order such as shipment tracking, delays, or damages, please have your order number ready and contact us through the provided channels.

Returns & Exchanges: If you're not entirely satisfied with your purchase, we offer a simple return policy. Items can be returned or exchanged within 14 days of receipt. Please visit our Ordering & Shipping from Sonja Illustrated page for detailed instructions and information on how to proceed.

Feedback: We love hearing from our customers! If you have feedback or suggestions about our products or services, please don't hesitate to reach out. We are continually looking for ways to improve and delight our customers.

Stay Connected: Follow us on Instagram and Facebook for the latest updates, promotions, and sneak peeks into new collections. Join our community and be part of the creative journey that Sonja Illustrated e.U. embraces.

We're Here to Help! At Sonja Illustrated e.U., we believe in building a relationship with our customers based on trust and satisfaction. Whether it's a question about our products or a special request, we are here to provide you with the support you need. Thank you for choosing Sonja Illustrated e.U., where art meets the heart.